Pay for the plan.
Then pay per minute.
A small monthly subscription for the features, and call time billed at cost from your balance. No setup fees, no per-seat pricing, no contracts.
Free
Try it for yourself
Included the moment you sign up
- 12 free inbound minutes, once
- Shared trial line
- Inbound calls only
- Fixed knowledge database
⚡ Pro
Perfect for small business
Free for 3 days, then billed monthly
- 30 free inbound minutes every billing cycle
- Dedicated custom phone number, included
- Inbound & outbound calls
- High concurrent calls
- Expanded knowledge database
Business
More lines, more minutes
Talk to us to get set up
- 100 free inbound minutes every billing cycle
- Keep your existing number — we migrate it
- Multiple phone numbers on one account
- 24/7 customer support
Call rates
Every plan uses the same per-minute rates. Minutes come out of your free allowance first, then your balance.
Free minutes
Inbound only. Always used before your balance.
Add balance
Top up in the app whenever you need more call time.
Every plan includes
The parts that make NICO worth answering with.
Questions
How exactly is call time billed?
By the started minute, rounded up, with a one-minute minimum. A 10-second call is billed as one minute; a 61-second call as two. Free minutes are consumed first, and only what is left over is charged to your balance.
Do free minutes work for outbound calls?
No — free minutes apply to inbound calls only. Outbound calls are always billed to your balance at the rate for the destination, and outbound calling requires a Pro plan with your own dedicated number.
How do I pay?
Everything is a Google Play in-app purchase — the Pro subscription and balance top-ups alike. Manage or cancel your subscription any time in your Google Play account; billing continues to the end of the paid period.
What happens when my subscription ends?
Your dedicated number and free monthly minutes stop, but any balance you already bought stays on your account and can still be spent on calls.
Is the 3-day trial really free?
Yes. Google Play charges nothing for the first three days and converts to the $8.60 monthly subscription afterwards unless you cancel. During the trial you get the full Pro feature set with 12 free inbound minutes; the dedicated number is issued once the first payment goes through.
Ready when you are
Sign up in the NICO app, or check your balance and plan on the web.